Integrity Auto Repair is a full-service preventive maintenance and auto repair center in the Eugene, Oregon area. We specialize in ensuring you receive the best quality automotive repair in town.
About Integrity Auto Repair
Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles.
We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you’ll be happy with the outcome. Stop in or give us a call to let us know how we can help you!
Our Code of Ethics:
As a Professional program we agree to:
- Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.
- Offer customers a price estimate for work to be performed.
- Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
- Make every effort to keep the customer informed about appointments and completion deadlines.
- Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
- Furnish or post copies of any warranties covering parts or service. Use quality Auto Parts, guaranteed coast to coast.
- Provide and honor our manufacturer warranty.
- Exercise reasonable care for the customer’s property while it is being serviced.
- Make every effort to fix the customer’s vehicle right the “first time”.
- Maintain a system for fair settlement of customers’ complaints.
- Cooperate with established consumer complaint mediation activities.
- Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.
Reasons To Use Us:
We do it faster and better. Our staff of specially trained technicians supports our national computer database of more than 600,000 repair records.
Free reliable loaner vehicle while your vehicle is in for service.
Use our shuttle to & from home or work while your car is being repaired or serviced.
If a Integrity Auto Repair part should fail during the manufacturer’s warranty period we will replace it. The Industries Best Life Time Warranty available.
We are fully committed to a service-oriented code of ethics and the employment of ASE-certified technicians.
